Customer Identity and Access Management (CIAM)

In a digital world, services are moving online and the whole world is your customer base, regardless of location or channel. 

Those who can meet growing customer demands in a more personalized, seamless, secure, and faster way will succeed. In the future, a seamless and personalized digital customer experience will no longer be a competitive advantage, but mandatory for businesses to survive.

What does customer identity and access management enable?

Customer Identity and Access Management (CIAM) enables a personalized customer experience, securely and seamlessly across devices and channels. 

To serve customers as well as possible, you need to identify and get to know them. At the same time, the EU General Data Protection Regulation (GDPR) makes the management of data security, data collection, and analysis even more critical. There are examples of how poor data security can lead to a serious crisis or even bankruptcy.

Technology alone does not work wonders. Before making decisions, it is therefore essential to understand what CIAM enables and what it requires from existing infrastructure to serve you best.

Identity and access management enables:

• A personalized customer experience without disruption

• Secure transactions and abuse prevention

• Password-free login with a single sign-on: no customer abandonment due to a forgotten password

• Customer-centric business development

• Customer authentication across devices and channels

• Secure data collection and analysis

• Reputation management by minimizing security risks

We manage the technology so you can focus on your core business.

Auth0's ready-to-use identity platform enables fast and seamless deployment and saves you significant money compared to developing a platform from scratch. Fully customizable and extensible interface components allow integration with any enterprise system and third-party service.

Recognition is not a way to do business, but it is a reason to abandon the service.
-Simo Syrjänen, CTO, Alma Media