AI customer service solutions
Houston Inc. transforms customer service using advanced AI
In today's fast-paced digital world, exceptional customer service is paramount. Houston Inc. is embracing this evolution, offering a suite of AI-powered solutions designed to enhance customer interactions and drive business growth.
Tailored AI for Enhanced Customer Journeys
Imagine a future where a customer, overwhelmed by endless options for a gift or a new appliance, finds clarity and ease. With our help, your business could offer an AI Sales Assistant that lets them chat (typing or talking) and receive personalized recommendations with direct purchase links. This would make shopping faster, easier, and much more satisfying.
We could also enable your Product Recommendation service to analyze purchase patterns and customer similarities, suggesting highly relevant items that boost sales and greatly enhance the shopping experience. This would eliminate the need for constant manual updates in your online shops, providing up-to-date, automated recommendations effortlessly.
For real-time, multilingual support, we leverage Omnia Voice's Speech-to-Speech AI. Unlike traditional voicebots, Omnia Voice directly understands and processes customer queries without speech-to-text conversion. This scalable SaaS solution supports over 20 languages and seamlessly integrates with backend systems, significantly reducing costs and freeing up employees for more complex tasks.
Intelligent AI Chat and Search
Houston Inc. also offers customizable AI Chat and Search services, leveraging various advanced AI models. Our AI Chat service uses private document bases for accurate, privacy-centric query responses, with robust safety filters. It can integrate with leading Large Language Models like Gemini, what your cloud provider offers or even open-source options, ensuring fast, multilingual responses and seamless API embedding tailored to your needs.
Similarly, our AI Search service goes beyond keyword matching by understanding search intent. This provides significantly more accurate results than traditional search engines. For example, a complex natural language query like “I want skis that are playful but can still handle some crud” yields precise, nuanced recommendations, showcasing our ability to interpret complex user needs across diverse AI backends.
Why Houston Inc.?
With a team of designers, developers, and AI experts, Houston Inc. is ready to tackle any AI project. We focus on creating user-friendly services that seamlessly integrate technology, business, and a human touch. By challenging clients to make bold decisions and solving extremely hard problems, Houston Inc. is committed to pushing the boundaries of what’s possible with AI.
AI benefits
Personalized Service
Offer customers tailored recommendations for a smoother shopping experience.
Multilingual Support
Serve global customers instantly in over 20 languages with advanced voice AI.
Smarter Chat & Search
Provide fast, accurate answers and recommendations with privacy-focused AI chat and search.
Easy Integration
Seamlessly connect AI solutions to your systems and scale as your business grows.
